Terms and Conditions
- Version
- 1
- Effective from
- not specified
- Last updated
- 21 July 2026
TERMS AND CONDITIONS OF THE WINA LANE WEBSITE, PRODUCT RESERVATIONS AND REQUESTS FOR QUOTATION
Effective from 18 July 2026.
§ 1. General provisions
- These Terms and Conditions set out the rules for using the Wina Lane website, available at the wina-lane.pl domain, hereinafter referred to as the "Website".
- In particular, these Terms and Conditions set out the rules for:
- browsing the product catalogue,
- using the search engine and filters,
- submitting reservations by individual customers,
- submitting requests for quotation by businesses,
- submitting enquiries concerning weddings and other events,
- using interactive offers,
- receiving offers in PDF format,
- using contact forms,
- submitting complaints concerning the operation of the Website.
- The owner of the Website, service provider and seller is:
MACIEJ STOLARSKI FIRMA HANDLOWO USŁUGOWA „PERFECTA”
ul. Ulubiona 9
32-085 Modlnica
NIP: 6761763789
REGON: 120771405
e-mail: biuro@wina-lane.pl
telephone: +48 603 073 076
hereinafter referred to as the "Seller".
- The retail outlet and collection point for reserved Products is located at:
Skipper
ul. Krakowskie Przedmieście 116A/7
32-087 Zielonki
hereinafter referred to as the "Point of Sale".
- The Seller conducts retail sales of alcoholic beverages under licence:
nr I/58/B/162023
issued by the Wójta Gminy Zielonki, within the scope, period and place specified in that licence.
- The Seller conducts wholesale trade in alcoholic beverages containing more than 4.5% and up to 18% alcohol, excluding beer, under licence:
nr 14/W/2026
issued by the Marszałka Województwa Małopolskiego.
- Wholesale licence nr 14/W/2026 is valid from 16 March 2026 to 15 March 2028.
- The place where the business activity covered by the wholesale licence is conducted is:
ul. Krakowskie Przedmieście 372
32-087 Trojanowice.
- Wholesale sales may be conducted only to businesses holding the appropriate licence for wholesale trade or a licence for the retail sale of alcoholic beverages of the relevant category. This also follows from the conditions of licence nr 14/W/2026.
- The Seller may be contacted:
- by e-mail at: biuro@wina-lane.pl,
- by telephone at: +48 603 073 076,
- in writing at the Seller's address,
- using the forms available on the Website.
§ 2. Definitions
The terms used in these Terms and Conditions mean:
- Website – the Wina Lane website operated by the Seller.
- Seller – the business specified in § 1(3).
- Customer – a natural person, legal person or organisational unit using the Website.
- Consumer – a natural person entering into a legal transaction with the Seller that is not directly related to that person's business or professional activity.
- Business with consumer rights – a natural person entering into an agreement directly related to that person's business activity, where the content of the agreement indicates that it is not of a professional nature for that person.
- Business – an entity using the Website in connection with its business or professional activity.
- Product – a product presented on the Website, in particular wine, other goods permitted for sale, packaging or dispensing equipment.
- Catalogue – a presentation of Products, their variants, prices, features, availability and packaging.
- Reservation – a non-binding notification of the intention to purchase and collect selected Products at the Point of Sale.
- B2B Enquiry – a request from a Business to be contacted and to receive an individual commercial offer.
- Event Enquiry – a request for a proposal for a wedding, post-wedding party, birthday, corporate event or another event.
- Interactive Offer – an individual web page made available to the Customer, allowing the Customer to indicate Products, variants and estimated quantities of interest.
- PDF Offer – an offer document prepared by the Seller in PDF format.
- Non-returnable keg – plastic packaging that is not subject to a deposit and is not intended to be returned.
- Returnable keg – metal packaging subject to a deposit and intended to be returned.
- Business Day – a day from Monday to Friday, excluding public holidays.
§ 3. Nature of the Website
- The Website is used to:
- present the Catalogue,
- provide information about possible Product variants,
- accept Reservations for collection,
- accept B2B Enquiries,
- accept Event Enquiries,
- present individual offers,
- accept Product selections from an Interactive Offer,
- enable contact with the Seller.
- Information about Products, prices, stock levels, variants, packaging, deposits and lead times is provided for information purposes.
- Information presented on the Website constitutes an invitation to make contact, submit a Reservation or begin negotiations and does not constitute an offer within the meaning of the Polish Civil Code (Kodeks cywilny).
- Submission of a Reservation, B2B Enquiry, Event Enquiry or a selection from an Interactive Offer:
- does not automatically result in the conclusion of a sales agreement,
- does not create an obligation to pay,
- does not guarantee Product availability,
- does not constitute confirmation of an order,
- requires separate confirmation by the Seller.
- The Website is not used to conclude distance contracts for the retail sale of alcoholic beverages.
- The Website does not enable online payment for alcohol intended for an individual customer or automatic delivery of alcohol to the customer's home.
- In the model intended for individual customers, the Website enables only the submission of a Reservation for collection.
- Payment, age verification, conclusion of the retail alcohol sales agreement and release of the Product take place at the Point of Sale.
- The provisions of these Terms and Conditions concerning the provision of electronic services set out their types, scope, technical conditions, rules for concluding and terminating agreements and the complaints procedure, in accordance with the Polish Act on the Provision of Electronic Services (ustawa o świadczeniu usług drogą elektroniczną).
§ 4. Services provided electronically
- The Seller provides the following electronic services free of charge:
- access to the Website and Catalogue,
- access to the search engine and filters,
- access to the contact form,
- access to the Reservation form,
- access to the B2B Enquiry form,
- access to the Event Enquiry form,
- access to Interactive Offers,
- access to PDF Offers.
- The agreement for the service consisting of browsing the Website is concluded when the Customer begins using the Website and ends when the Customer closes the page or leaves the Website.
- The agreement for use of a form is concluded when the Customer begins completing it and ends when:
- the form is submitted,
- the Customer abandons its submission,
- the Customer leaves the form page.
- The agreement for use of an Interactive Offer is concluded when the individual link is opened and ends when:
- the selection is submitted,
- the Interactive Offer is closed,
- the offer expires,
- the offer is closed by the Seller.
- The Customer may stop using the free electronic services at any time.
- Use of the Website does not require an account unless a particular feature is clearly marked in the future as requiring login.
§ 5. Technical requirements
- The following are required for proper use of the Website:
- a device with Internet access,
- a current version of a web browser,
- JavaScript enabled to the extent required by the forms and filters,
- support for cookies to the extent necessary for the operation of the Website,
- an active e-mail address or telephone number if a particular service requires contact,
- software capable of reading PDF files in the case of PDF Offers.
- The Customer bears the cost of connecting to the Internet in accordance with the agreement concluded with the Customer's provider.
- The Customer should use up-to-date software protecting the device against malicious software and unauthorised access.
- The Seller does not guarantee the proper operation of the Website in outdated or unsupported browsers.
§ 6. Prohibition on providing unlawful content
- The Customer may not submit through the Website content that is:
- unlawful,
- offensive,
- in breach of personal rights,
- in breach of copyright or other third-party rights,
- misleading,
- containing malicious software,
- intended to disrupt the operation of the Website,
- intended to circumvent age restrictions or safeguards,
- constituting unsolicited commercial information.
- The Seller may refuse to handle a submission containing unlawful content or content that breaches these Terms and Conditions.
§ 7. Legal age and conditions for the sale of alcohol
- The offer of alcoholic beverages is intended exclusively for persons who are at least 18 years old.
- A person submitting a Reservation for alcohol confirms that they are of legal age.
- The Seller or the person releasing the Product may request presentation of a photographic identity document confirming age.
- If the person refuses to present a document where there are doubts as to whether the person is of legal age, the Seller will refuse to sell and release the alcohol.
- The Seller will refuse to sell or release alcohol:
- to a person under 18 years of age,
- to a person whose behaviour indicates that they are intoxicated,
- to a person who refuses to confirm their age where there are reasonable doubts,
- where the sale would breach the law or the conditions of the licence.
- Alcoholic beverages are not sold on credit or against security.
- Selecting the box confirming legal age on the Website does not replace age verification at the Point of Sale.
- The prohibition on selling alcohol to persons under 18 years of age, intoxicated persons, on credit or against security follows from the Polish Act on Upbringing in Sobriety and Counteracting Alcoholism (ustawa o wychowaniu w trzeźwości i przeciwdziałaniu alkoholizmowi).
§ 8. Catalogue, availability and prices
- Products presented in the Catalogue may be intended:
- for individual customers,
- for businesses,
- for both groups of Customers.
- Product availability may depend on:
- stock levels,
- variant,
- capacity,
- type of packaging,
- sales channel,
- lead time.
- A Product marked as unavailable, available on request or requiring confirmation cannot be considered reserved without confirmation from the Seller.
- Prices intended for Consumers are presented as gross prices unless expressly stated otherwise.
- B2B offers may present net and gross prices.
- The packaging deposit is presented separately from the Product price.
- The absence of a price may be indicated by the message "Price on request".
- The Seller confirms the final price before the sales agreement is concluded.
- In the event of an obvious pricing error, the Seller will inform the Customer before confirming the Reservation or offer.
- Product photographs may be illustrative, particularly with regard to colour shade, label, vintage or the appearance of the packaging.
§ 9. Reservations for individual customers
- An individual customer may use the Website to indicate Products that they would like to reserve for collection.
- Submission of a Reservation is not equivalent to a purchase or conclusion of a sales agreement.
- A Reservation should contain the data required in the form, in particular:
- contact details,
- identification of the selected Products,
- variants and estimated quantities,
- confirmation of legal age.
- After receiving a Reservation, the Seller may:
- confirm availability,
- indicate the price,
- indicate the deposit amount,
- propose a collection date,
- propose a substitute,
- provide notice that fulfilment is not possible,
- request that the information be supplemented.
- An automatic notification that the Reservation has been submitted means only that the submission has been delivered to the system.
- The Reservation is confirmed only after the Customer has been informed about:
- Product availability,
- the final price,
- the amount of any deposit,
- the collection date,
- the collection location.
- The retail alcohol sales agreement is concluded at the Point of Sale after:
- positive verification that the sale can be made,
- confirmation that the purchaser is of legal age,
- payment has been made,
- the Product has been released.
- The Customer may cancel the Reservation before collection without incurring any charges.
- The Reservation expires after the deadline indicated in the confirmation.
- The Seller is not obliged to keep Products after the Reservation deadline has passed.
- The Reservation does not include automatic delivery of alcohol to the Customer's home.
§ 10. B2B enquiries and sales
- The hospitality form enables a Business to request contact and the preparation of an individual commercial offer.
- Submission of a B2B Enquiry does not constitute:
- an order,
- acceptance of an offer,
- conclusion of an agreement,
- confirmation of a price,
- a guarantee of availability.
- The Seller holds licence nr 14/W/2026 for wholesale trade in alcoholic beverages containing more than 4.5% and up to 18% alcohol, excluding beer.
- Wholesale sales may be made only to a Business holding the appropriate licence for:
- wholesale trade in alcoholic beverages, or
- retail sale of alcoholic beverages of the relevant category.
- Before completing the first sale, the Seller may require presentation of:
- the full name of the Business,
- the NIP and REGON numbers,
- the licence number and type,
- the name of the issuing authority,
- the period of validity of the licence,
- the address of the outlet covered by the licence,
- a copy, scan or photograph of the document,
- details of the person authorised to represent the Business.
- The Business declares that the information provided is factually correct.
- The Business is obliged to inform the Seller of the expiry, withdrawal, suspension or change in the scope of its licence.
- The Seller may refuse a wholesale sale if:
- the purchaser does not hold the appropriate licence,
- the licence has expired, has been withdrawn or does not cover the relevant category of alcohol,
- the data or documents give rise to reasonable doubts,
- delivery would be made to an outlet not covered by the appropriate licence,
- fulfilment would breach the conditions of the licences or the law.
- The detailed terms of B2B cooperation, including:
- prices,
- discounts,
- minimum quantities,
- lead times,
- payment terms,
- collection or transport conditions,
- deposits,
- deadlines and rules for returning packaging
are specified in an individual offer or separate agreement.
- A B2B offer is valid for the period stated in its content.
- Wholesale sales are conducted in accordance with the conditions of licence nr 14/W/2026 and from the place of business specified in that licence.
§ 11. Enquiries concerning weddings and events
- The event form is used to provide the information needed to prepare an individual proposal for a wedding or another event.
- In particular, the Customer may provide:
- the type of event,
- the date and place of the event,
- the number of attendees,
- the number of attendees of legal age,
- the expected duration,
- the type of menu,
- preferred types of wine,
- preferred serving method,
- the type of packaging,
- information about the dispensing system,
- contact details,
- additional comments.
- Submission of an Event Enquiry does not constitute an order, acceptance of an offer or conclusion of an agreement.
- The Seller prepares a proposal on the basis of the information provided by the Customer and current prices and availability.
- Estimated Product quantity calculations do not constitute a guarantee of actual consumption during the event.
- The conditions of collection, any transport, provision of equipment, deposits and payment are agreed individually.
- If the purchaser is a private individual or an entity that does not hold the appropriate alcohol licence, the retail sale of alcohol is finalised in accordance with § 9.
- If the purchaser is a Business entitled to make wholesale purchases, the provisions of § 10 also apply.
§ 12. Interactive Offers and PDF Offers
- The Seller may make available to the Customer:
- an individual link to an Interactive Offer,
- a PDF Offer.
- An offer may contain:
- the Customer's details,
- selected Products and variants,
- net or gross prices,
- types of packaging,
- the deposit amount,
- the period of validity,
- availability,
- other agreed information.
- In an Interactive Offer, the Customer may:
- indicate Products of interest,
- select variants,
- provide estimated quantities,
- provide contact details,
- submit comments.
- Submission of a selection from an Interactive Offer:
- is not an order carrying an obligation to pay,
- does not automatically result in the conclusion of an agreement,
- does not guarantee availability,
- requires confirmation by the Seller.
- An offer is valid for the period stated in its content.
- Once the period of validity has expired, prices and availability may require renewed confirmation.
- The Customer may not interfere with the technical parameters of the Interactive Offer or attempt to change prices, discounts, deposits or availability.
- An Interactive Offer may be closed by the Seller after it expires, after a response is accepted or after discussions are concluded.
§ 13. Payments
- Submission of a Reservation, B2B Enquiry, Event Enquiry or a selection from an Interactive Offer does not create an obligation to pay.
- Payment in a retail alcohol sale is made when the sale is finalised at the Point of Sale.
- Payment methods available at the Point of Sale may be specified in the Reservation confirmation.
- B2B payment terms are specified in an individual offer or agreement.
- The Seller may make the commencement of an individually prepared non-alcoholic service conditional on payment of an advance if that condition is expressly agreed in a separate agreement.
§ 14. Packaging and deposits
- A Product may be offered in particular in:
- a glass bottle,
- a PET container,
- a non-returnable plastic keg,
- a returnable metal keg,
- other packaging indicated for the Product.
- A non-returnable plastic keg:
- is not subject to a deposit,
- is not returnable,
- should be disposed of after use in accordance with waste management rules.
- A returnable metal keg:
- is subject to a deposit,
- is intended to be returned,
- should be returned empty and without damage beyond normal use.
- A deposit is charged separately for each item of packaging.
- The deposit amount is indicated:
- for the Product variant,
- in the Reservation confirmation,
- in the individual offer,
- in the agreement or sales document.
- The deposit is refunded after:
- the correct packaging is returned,
- its origin is confirmed,
- its technical condition is inspected,
- the conditions indicated in the offer, agreement or sales document are met.
- The Seller may reduce the deposit refunded accordingly or refuse to refund it if:
- the packaging does not originate from the Seller,
- the packaging has been lost,
- different packaging has been returned,
- the packaging has been permanently damaged for reasons attributable to the Customer,
- the packaging is unsuitable for further use as a result of improper use.
- The detailed place and deadline for returning kegs may be specified in the offer, confirmation or separate agreement.
§ 15. Complaints concerning the operation of the Website
- Complaints concerning electronic services or the operation of the Website may be submitted:
- by e-mail to: biuro@wina-lane.pl,
- in writing to the Seller's address,
- using the contact form.
- Where possible, a complaint should contain:
- the full name or business name of the person making the complaint,
- contact details,
- a description of the problem,
- the date on which the problem occurred,
- the requested resolution.
- The Seller will consider a complaint concerning electronic services promptly, no later than within 14 days of its receipt.
- If consideration of the complaint requires additional information, the Seller may request that it be supplemented.
- The response will be sent to the e-mail address or by another method indicated by the Customer.
§ 16. Product complaints
- Complaints concerning purchased Products may be submitted:
- at the Point of Sale,
- by e-mail to: biuro@wina-lane.pl,
- in writing to the Seller's address.
- Where possible, a complaint should contain:
- the purchaser's details,
- information allowing the purchase to be identified,
- a description of the identified lack of conformity,
- the date on which it was identified,
- the Customer's request.
- The absence of a receipt does not deprive the Consumer of the possibility of submitting a complaint if the purchase can be demonstrated by other means.
- The Seller is liable to the Consumer for the conformity of the goods with the agreement under the rules set out in the Polish Consumer Rights Act (ustawa o prawach konsumenta).
- The Seller will respond to the Consumer's complaint within 14 days of receiving it.
- The Consumer may exercise the remedies provided by law, in particular repair, replacement, a price reduction or, in the cases specified by statute, withdrawal from the agreement.
- Detailed rules governing the Seller's liability towards Businesses may be set out in an individual B2B agreement.
- The seller's statutory liability for the conformity of goods with the agreement and the deadline for responding to a complaint have been described by UOKiK and arise under the Polish Consumer Rights Act (ustawa o prawach konsumenta). (UOKiK - Consumer rights)
§ 17. Cancelling a Reservation and the right of withdrawal
- The Customer may cancel a Reservation before collecting the Product without incurring any charges.
- Cancellation may be made:
- by telephone,
- by e-mail,
- through another channel indicated in the confirmation.
- Since a Reservation is not a distance sales agreement, its cancellation does not constitute the exercise of the statutory right of withdrawal from an online sales agreement.
- The retail alcohol sales agreement is concluded at the Point of Sale and not through the Website.
- The provisions of these Terms and Conditions do not restrict Consumer rights that cannot be excluded under applicable law.
- If, in the future, a distance agreement concerning a product other than alcohol is concluded through the Website, information about the right of withdrawal and the exceptions to it will be provided before that agreement is concluded in accordance with the Polish Consumer Rights Act (ustawa o prawach konsumenta).
§ 18. Personal data
- The Seller is the controller of personal data submitted through the Website.
- Detailed information concerning:
- the purposes and legal bases of processing,
- the data retention period,
- data recipients,
- the rights of data subjects,
- cookies
is contained in the Privacy Policy and Cookie Policy.
- Data submitted in forms may be processed for the purpose of:
- handling Reservations,
- responding to a B2B Enquiry,
- preparing an event proposal,
- handling an Interactive Offer,
- maintaining contact,
- considering complaints,
- establishing, pursuing or defending claims,
- fulfilling the Seller's legal obligations.
- Company data retrieved on the basis of a NIP number from a public register is for reference purposes and may need to be checked or corrected by the Customer.
§ 19. Marketing communications
- Consent to receive marketing information is voluntary.
- The absence of marketing consent cannot prevent:
- submission of a Reservation,
- submission of a B2B Enquiry,
- submission of an Event Enquiry,
- submission of the contact form,
- receipt of a response,
- receipt of an individual offer.
- A person who has given marketing consent may withdraw it at any time.
- Withdrawal of consent does not affect the lawfulness of activities carried out before its withdrawal.
§ 20. Liability
- The Seller exercises due care to ensure that information presented on the Website is current and correct.
- Product availability may change before a Reservation or offer is confirmed.
- The Seller is not liable for the consequences of the Customer providing incorrect, incomplete or outdated data.
- The Seller is not liable for problems using the Website resulting from:
- the Customer's outdated device or software,
- interruptions in Internet access,
- failures beyond the Seller's reasonable control,
- the operation of anti-spam filters,
- incorrect configuration of the Customer's e-mail.
- The Seller is not liable for the Customer's improper use of dispensing equipment where the equipment has been used contrary to the instructions, its intended purpose or the arrangements made.
- Estimated proposals for quantities of wine for an event do not constitute a guarantee of actual consumption.
- The provisions of this section do not exclude or restrict liability to the extent that such exclusion would not be permitted by law.
§ 21. Intellectual property
- The content of the Website, in particular text, layout, photographs, graphics, marks, logos and offer materials, is protected by law.
- The Customer may use the Website content only for their own purposes connected with using the Seller's offer.
- Copying, distributing, publishing or commercially using the content requires the consent of the entitled party unless the law provides otherwise.
- Making a PDF Offer or Interactive Offer available to the Customer does not transfer any rights to the materials contained in it.
§ 22. Out-of-court dispute resolution
- A Consumer may use out-of-court methods of handling complaints and pursuing claims.
- In particular, a Consumer may seek assistance from:
- the competent municipal or district consumer ombudsman,
- the regional inspectorate of the Trade Inspection,
- a social organisation dealing with consumer protection,
- an entity authorised to conduct proceedings for the out-of-court resolution of consumer disputes.
- Information on the out-of-court resolution of consumer disputes is made available by the Urząd Ochrony Konkurencji i Konsumentów. (UOKiK - Consumer rights)
- The use of out-of-court dispute resolution methods is voluntary and may require the consent of both parties.
§ 23. Amendments to the Terms and Conditions
- The Seller may amend these Terms and Conditions, in particular in the event of:
- a change in the law,
- a change in the Seller's details,
- a change in the scope of services provided,
- a change in how the Website operates,
- the introduction of new forms or features,
- a change in the scope of licences held,
- the need to correct unclear or incorrect provisions.
- Reservations and enquiries submitted before an amendment to the Terms and Conditions are governed by the version in force at the time of their submission unless the law requires otherwise.
- An amendment to these Terms and Conditions does not prejudice rights already acquired by Customers.
- The current version of these Terms and Conditions is available free of charge on the Website in a manner that enables it to be saved, reproduced and printed.
§ 24. Final provisions
- These Terms and Conditions are governed by Polish law.
- Matters not regulated by these Terms and Conditions are governed by applicable law, in particular:
- the Polish Civil Code (Kodeks cywilny),
- the Polish Act on the Provision of Electronic Services (ustawa o świadczeniu usług drogą elektroniczną),
- the Polish Consumer Rights Act (ustawa o prawach konsumenta),
- the Polish Act on Upbringing in Sobriety and Counteracting Alcoholism (ustawa o wychowaniu w trzeźwości i przeciwdziałaniu alkoholizmowi),
- personal data protection legislation (przepisy dotyczące ochrony danych osobowych).
- Disputes with Consumers will be resolved by the court having jurisdiction under applicable law.
- Disputes between the Seller and a Business may be resolved by the court having jurisdiction over the Seller's registered office unless a separate agreement and mandatory provisions of law provide otherwise.
- The provisions of these Terms and Conditions do not prejudice the rights of Consumers and Businesses with consumer rights arising from mandatory provisions of law.
- If any provision of these Terms and Conditions proves invalid or ineffective, the remaining provisions will remain in force.
- These Terms and Conditions enter into force on 18 July 2026.